AI Services Division
AI Chatbot & Appointment Agents
An AI chatbot is an automated software agent that uses artificial intelligence and natural language processing (NLP) to simulate human-like conversations with customers — available 24/7 across WhatsApp, web chat, and social channels. Our AI chatbots handle enquiries, qualify leads, book appointments, and send automated follow-ups without any human effort.
- WhatsApp Business API integration
- Website chatbot widget (web, React, WordPress)
- Natural language understanding in Hindi & English
- Lead capture with CRM push (Zoho, HubSpot, custom)
- Appointment and callback scheduling automation
- Product catalogue and quote sharing on WhatsApp
- Escalation to human agent when needed
- Conversation analytics and engagement reports