E-CommerceAI Sales Agent10 days from brief to deployment
E-Commerce Brand Doubles Lead Conversion with AI Sales Agent
An Indian D2C fashion brand deployed an AI sales agent on WhatsApp that doubled their lead-to-sale conversion rate.
2x
Lead conversion rate
The Challenge
The brand received 300+ daily WhatsApp enquiries about sizing, availability, and pricing. Manual responses took 4-8 hours, by which time customers had moved on. No systematic follow-up for abandoned conversations.
Our Solution
Deployed an AI sales agent that instantly responds to product queries, provides size recommendations based on measurements, shares product images and pricing, applies discount codes, and follows up with abandoned conversations after 2 hours.
Results
- 2x increase in lead-to-sale conversion
- Average response time: 8 seconds (from 4 hours)
- 60% of sales now handled end-to-end by AI agent
- ₹12 lakh additional monthly revenue attributed to AI agent
- 24/7 availability including festivals and weekends
Tech Stack
WhatsApp Business APIGPT-4oShopify APIn8n
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